Give us a call or drop by anytime, we answer all inquiries within 24 hours.

How does the process work?

Having launched dozens of large clients across North America, we have streamlined our onboarding process to be able to launch large complex clients in a short period of time.


The major phases include:

  • Discovery
  • Approvals (Bank, Network, AML/KYC)
  • Configuration / Setup
  • Test
  • Launch

What does a typical implementation process look like?

High-Level Implementation Plan:


  1. Design of Card Materials and UX
  2. Approvals: Compliance, KYC and Bank approvals
  3. Integration, Configuration / Setup
  4. Reporting and Financial Processes
  5. Unit Testing and Service Implementation
  6. End to End Testing and Deployment 

What are Berkeley's responsibilities on client programs?

Berkeley’s Responsibilities:


  • Build and configure all functions and features
  • Provide a dedicated Account Manager
  • Continually rollout product improvements and feature enhancements
  • Handle all customer services issues
  • Ensure our client’s program is always with the right bank, processor, and fulfillment house

Are there any responsibilities our team needs to consider?

The responsibility of the customer relationship is on our clients.


What You Need to Manage

  • Promote the program to its members
  • Own the cardholder relationship

What You’ll Never Need to Manage

  • Manage fraud & risk
  • Worry about technology obsolescence
  • Change your current bank relationships
  • Cardholder support

Talk through your requirements with an industry-leading expert.

What can you expect from a demo with Berkeley Payments?

A session tailored to your needs and interests; Answers to any questions you may have; A walkthrough of Berkeley’s platform features

    181 University Ave #1802, Toronto, Canada

    Find the addresses, directions, hours of operation, staff and more. Contact us today.

    1 (416) 642-6924

    Call us today or visit our demo request page to
    find a time that is convenient for you to see
    a walkthrough of our products.

    Before you drop us a line or pick up the phone, you might find your answer by searching on our list of Frequently Asked Questions.

    Give us a call or reach us by email, we
    answer all inquiries within 24 hours.

    Quick Answers

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